Importance of Quality Assurance in Custom Software Development Services


The literal definition of quality assurance is “the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.”

What is Quality?

Quality is extremely hard to define, and it is simply stated: “Fit for use or purpose.” It is all about meeting the needs and expectations of customers with respect to functionality, design, reliability, durability, & price of the product.  5280 Software LLC, one of the best custom software development companies on the market focuses on the quality of the final product.

What is Assurance?

Assurance is nothing but a positive declaration on a product or service, which gives confidence. It is certainty of a product or a service, which it will work well. It provides a guarantee that the product will work without any problems as per the expectations or requirements.

Quality Assurance in Software Testing is defined as a procedure to ensure the quality of software products or services provided to the customers by an organization. Quality assurance focuses on improving the software development process and making it efficient and effective as per the quality standards defined for software products. Quality Assurance is popularly known as QA Testing.

quality assurance

These so-called explicit and implicit expectations correspond to the two basic levels of software quality:

  • Functional – the product’s compliance with functional (explicit) requirements and design specifications. This aspect focuses on the practical use of software, from the point of view of the user: its features, performance, ease of use, absence of defects.  Most software development companies that are good will spend a great amount of time in the discover phase to make sure the scope of work or technical requirements documentation covers these items.
  • Non-Functional – system’s inner characteristics and architecture, i.e. structural (implicit) requirements. This includes the code maintainability, understandability, efficiency, and security.

The structural quality of the software is usually hard to manage: It relies mostly on the expertise of the engineering team and can be assured through code review, analysis and refactoring. At the same time, functional aspect can be assured through a set of dedicated quality management activities, which includes quality assurance, quality control, and testing.

Often used interchangeably, the three terms refer to slightly different aspects of software quality management. Despite a common goal of delivering a product of the best possible quality, both structurally and functionally, they use different approaches to this task.  The best custom software development companies focus on software quality management.

QA QC and Testing in software development process

Quality Assurance is a broad term, explained on the Google Testing Blog as “the continuous and consistent improvement and maintenance of process that enables the QC job”. As follows from the definition, QA focuses more on organizational aspects of quality management, monitoring the consistency of the production process.

Through Quality Control the team verifies the product’s compliance with the functional requirements. As defined by Investopedia, it is a “process through which a business seeks to ensure that product quality is maintained or improved and manufacturing errors are reduced or eliminated”. This activity is applied to the finished product and performed before the product release. In terms of manufacturing industry, it is similar to pulling a random item from an assembly line to see if it complies with the technical specs.  The best software development companies like 5280 Software LLC use particular software development tools to optimize quality control.

Testing is the basic activity aimed at detecting and solving technical issues in the software source code and assessing the overall product usability, performance, security, and compatibility. It has a very narrow focus and is performed by the test engineers in parallel with the development process or at the dedicated testing stage (depending on the methodological approach to the software development cycle).

Here are seven reasons why quality assurance so important:

1. Quality Assurance Saves You Money and Effort

A faulty application might cost a lot of money for your clients and users. As a result, you have to compensate for their loss or even lose their trust. With a thorough process of QA testing, you can find any potential bugs or issues that might occur in the future. This will save you a lot of time and effort after deployment.  Outsourcing custom software development to the right software development company will help save time and money.

2. Quality Assurance Prevents Corporate Emergencies

With many software companies, the stakes would be high. A simple bug in the corporate software might result in system blackouts, communication breakdowns, or even missing data. So, if you are planning to employ software throughout a firm or deal with sensitive info, make sure to implement quality assurance testing and guarantee that there is no room for errors.

3. Quality Assurance Boosts Client’s Confidence

By focusing on QA testing, you are sending your clients a message that you want to make their application run smoothly without any errors. This is especially important when you want to create long-term working relationships and improve customer loyalty.  Your end goal should be to have ongoing software development services projects with your clients.

4. Quality Assurance Enhances User Experience

It is quite obvious that user experience can be a decisive factor in the success or failure of an IT product. If your software is slow or constantly having errors, your clients or users might feel annoyed and turn to your competitors’ products. Thus, it is vital to test your product meticulously by experienced employees to ensure that the user will run it smoothly in their daily job or task.  The best custom software development companies such as 5280 Software LLC focus on user experience.  That is a great thing about custom software development services: you can specify exactly how you want the user to interact with your software.  The opposite of this is off-the-shelf software that already has the user experience defined per the company that built the software.

5. Quality Assurance Creates More Profit

If you are developing an application to sell or market, then the quality assurance process is one of the most important factors which determine if you can sell it at a higher rate. There is nothing worse than angry users who paid money for a product which does not work as promised.  Our custom software development agency will make sure the software is developed per the scope of work we assist our clients to draft.

6. Quality Assurance Improves Customer Satisfaction

In addition to profits, quality assurance can also improve the satisfaction of your customers, thus enhancing the reputation of the company. Through word-of-mouth marketing, a satisfied client will tell their friends or family about your product, which helps your company grow the client base without spending more money on marketing.

7. Quality Assurance Promotes Efficiency and Productivity

Faulty software can lead to rushed fixes or frantic communication, which might worsen the situation. Obviously, everybody can work better when they don’t have to deal with constant errors which can be time-consuming and challenging to fix.  If you are looking for one of the best custom software development companies to work with, look no further.  5280 Software LLC’s custom software development services are both affordable and with the highest quality.

About 5280 Software LLC:

5280 Software LLC, located in Denver, Colorado is a premier software development firm.  We have worked with a variety of clients over the years.  Our expert team of developers have helped many small to medium sized businesses. We also work with startups, as well as enterprise level clients such as RingCentral.  Our custom software development services are tailored to solve whatever challenges your business is facing. 

Many businesses use multiple software packages and services to run their business.  We offer custom software development services to streamline your business process.  We have developed custom dashboards that can pull data from multiple points and display all this information in one place.  Do you use an off the shelf CRM?  5280 Software LLC can customize this CRM. We can also build a custom CRM from the ground up based on your requirements.  If you need a custom Windows desktop or Mac desktop application, feel free to reach out to us.   5280 Software LLC is your trusted custom software development company. 

We can improve the understanding of your business and marketing outreach through the use of analytics. We offer a complete solution with the latest technologies to solve your obstacles and scale your customer base. From the start of any project (and at every stage, step, phase, and release) we focus on the client. We always ask for feedback while we develop the project.  Creating a quality solution for a business or startup is our end goal.  Our strategy and processes are based on solid communication with our clients. 

All projects are built according to a clearly defined scope of work.  If you need assistance with scope creation, we offer this as a service. This scope of work will be used in the provided development contract.  Make sure whomever you hire for your project provides you a development contract with clearly defined pricing. As well as development timeline, payment schedule, and deliverables.  We would like to learn about your project and help refine your scope of work.  Our custom website, software, and mobile app development agency is here for you every step of the way.

If you have an idea for some custom software, please emails us your full name or company name and we will send you a signed NDA.  We send NDAs to all potential clients to guarantee your ideas and documents will be kept in confidence.  Once an NDA is in place, feel free to book a free discovery call.  Our company can create a custom solution on a variety of platforms using the most current popular programming languages.  Find out why we are one of the top software development companies in the U.S.A.

We look forward to speaking with you about your project.  Learn why clients around the world trust working with 5280 Software LLC.   Feel free to visit us on our social sites Facebook, YouTube, Twitter, or send us a LinkedIn connection request to learn about our offers or to get answers to your questions.

Let us turn your idea into reality!

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