Off-the-Shelf Vs. Hiring a Custom Software Development Company

Off-the-Shelf Vs. Hiring a Custom Software Development Company

There is always a choice to make especially if you are a business owner whether to buy an already existing product or build your personal product for business growth. Both choices are good but it usually depends on how you can fit the benefits into your business. It is the same for software development. There are two types of software for business owners, off-the-shelf software or custom software. A custom software development company like 5280 Software LLC can help you choose the best options for your business needs.  We are by far one of the best custom software development companies you will find in the USA.

Custom software development is when you create your own software based on your needs or requirements. Everything about the software is meant for you, and no one else. With off-the-shelf software development is developing software for a group of people or businesses in mind. This means all the features of the software have been made to fit a wide range of requirements, and it is not meant for a particular person or business.  Outsourcing custom software development to a expert team of developers will ensure every feature you need is built according to your requirements.

If you are a business owner and you are trying to invest in software for your business, you probably know by now that you have to choose between off-the-shelf software or custom software. The best software development companies should help guide you in a decision during their preliminary market research to make sure you actually do need custom software developed.  5280 Software LLC’s custom software development services include this research FREE OF CHARGE.  We are going to talk about these two types of software to make it easier for you to decide.

Off-The-Shelf Software

Commercial off-the-shelf software is developed for different consumers. All the features available for the software are to help many consumers at the same time. A commercial software development company tries to have a broad set of features available to cover the masses versus a custom software development process for each individual client.

Pros and Cons of Off-the-Shelf Software


  1. Commercial off-the-shelf software is cheaper than custom software. This is mainly because off-the-shelf software is developed for more than one consumer. The final cost is covered by all the consumers who are willing to use the software, so you don’t have to pay extra to use the same software. 
  2. They are readily available for use. There is no need for you to wait for the software to be developed for you. All you have to do is buy, install, and use it when you are ready. This is usually for people who need the software urgently and cannot wait for custom software to be developed. 
  3. Off-the-shelf software is reliable. Since this type of software has been developed for more than one customer, you can check the reviews before you make your final purchase. The reviews help you know which software is best for you before you opt for. 


  1. One of the main disadvantages of using off-the-shelf software is how dependable it can make your business on the chosen software. When you are opting for already made software, you are entering into a relationship with the developer. All the actions of the developer affect you in every way. If the developer decides to stop working on the software, you have no choice but to start over with another software. Most software development companies making software for a particular niche tend to exit the market at some point; leaving you in a position to have to build your own software eventually.
  2. The downside to this is that the software may need customization or it may not be compatible with your system. This means that even though it is readily available, you have to ensure it is compatible with your systems before you can use it for your business. You also have to customize it to fit your business system.

Custom Software

Custom software is usually considered the best option for business owners. Mainly because all the features of the software are designed based on the needs and requirements of the business. 

pros and cons of custom software


  1. Complete ownership. Unlike off-the-shelf software, custom software gives you complete ownership of the software. The developer does not determine how long you use the software. You can decide to use the software as long as you like. 
  2. Scalability. If you are using custom software for your business, there is no need to worry about how business growth will affect the software. You can easily update the software to fit the growth of your business.  Top software development companies like 5280 Software LLC offer maintenance options to make sure your software is compatible with the operating system upgrades your host system runs on.  Keep in mind long-term custom software development cost should include code and feature updates.
  3. Regular maintenance. Custom software allows you to maintain your software, unlike off-the-shelf software where you always have to wait for the application developer’s updates.
  4. The main advantage of using custom software is that you pay for what you want. Every feature of the software is designed for your business. So, when you are paying for custom software, you have to make sure it fits your business model correctly.


  1. Custom software development can be expensive mainly because you are paying for what fits your business. It can be less cost-effective if there is an off-the-shelf software the offers majority of the features you require for your business.
  2. It may take a long time to develop because the software is being developed from scratch. You have to go through every design and feature element with the developer to ensure the software comes out the way you like it, which means you have to invest a lot of time into the discovery and scope of work/requirement phase.


The main factor that determines which type of software to choose is your budget and time availability. If you have the budget and enough time to wait for your personalized software, custom software development can be the best option for you. But if you have less time on your side and you are running on a low budget, then off-the-shelf software should be your choice. 

Before you decide on choosing custom software, you have to make sure there is no off-the-shelf software that offers the majority of the features you need for your business. This is because paying for custom software while there is an off-the-shelf software available that can provide similar benefits makes it less cost-effective.

About 5280 Software LLC – One Of the Best Custom Software Development Companies:

5280 Software LLC, located in Denver, Colorado is a premier software development firm.  We have worked with a variety of clients over the years.  Our expert team of developers have helped many small to medium sized businesses. We also work with startups, as well as enterprise level clients such as RingCentral.  Our custom software development services are tailored to solve whatever challenges your business is facing. 

Many businesses use multiple software packages and services to run their business.  We offer custom software development services to streamline your business process.  We have developed custom dashboards that can pull data from multiple points and display all this information in one place.  Do you use an off the shelf CRM?  5280 Software LLC can customize this CRM. We can also build a custom CRM from the ground up based on your requirements.  If you need a custom Windows desktop or Mac desktop application, feel free to reach out to us.   5280 Software LLC is your trusted custom software development company. 

We can improve the understanding of your business and marketing outreach through the use of analytics. We offer a complete solution with the latest technologies to solve your obstacles and scale your customer base. From the start of any project (and at every stage, step, phase, and release) we focus on the client. We always ask for feedback while we develop the project.  Creating a quality solution for a business or startup is our end goal.  Our strategy and processes are based on solid communication with our clients. 

All projects are built according to a clearly defined scope of work.  If you need assistance with scope creation, we offer this as a service. This scope of work will be used in the provided development contract.  Make sure whomever you hire for your project provides you a development contract with clearly defined pricing. As well as development timeline, payment schedule, and deliverables.  We would like to learn about your project and help refine your scope of work.  Our custom website, software, and mobile app development agency is here for you every step of the way.

If you have an idea for some custom software, please emails us your full name or company name and we will send you a signed NDA.  We send NDAs to all potential clients to guarantee your ideas and documents will be kept in confidence.  Once an NDA is in place, feel free to book a free discovery call.  Our company can create a custom solution on a variety of platforms using the most current popular programming languages.  Find out why we are one of the top software development companies in the U.S.A.

We look forward to speaking with you about your project.  Learn why clients around the world trust working with 5280 Software LLC.   We are a premier custom software development company located in the USA.  Feel free to visit us on our social sites Facebook, YouTube, Twitter, or send us a LinkedIn connection request to learn about our offers or to get answers to your questions.

Let us turn your idea into reality!

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