Software Requirements Gathering Techniques


It would be nice if requirements gathering was as simple as asking your customers and stakeholders what they want their system to do. Unfortunately, it’s never that straightforward.

In most cases, stakeholders are not aware of all the alternatives that exist when it comes to developing a specific product. Immersed in the current status quo, their vision tends to be limited. It’s hard for users to detach from the way they’re currently doing things—to imagine possibilities that are a significant departure from what they have now.

Furthermore, there’s no silver bullet. No single requirement gathering technique will help you elicit a complete set of requirements that will fill every gap and stand up to scrutiny during validation of custom software development.


requirements gathering

Requirements gathering is a crucial part of any custom software development project, large or small. It is essential to understanding and fulfilling the needs of the customers.

The process of requirement gathering for your software solution include identifying and documenting the necessary requirements of customers, users, stakeholders etc. related to the project. This knowledge will be used to develop solutions in the form of products, services, software etc.

Methods used to gather this data for your software solution may include techniques such as interviewing, brainstorming, focus groups, questionnaires etc.


The main types of requirements are:

·       Functional Requirements

·       Performance Requirements

·       System Technical Requirements

·       Specifications


Step 1: Understand Pain Behind the Requirement

Step 2: Eliminate Language Ambiguity

Step 3: Identify Corner Cases

Step 4: Write User Stories

Step 5: Create a Definition Of “Done”


apprenticing technique
  • One-on-one interviews: Sit down with the client and ask them what they need. Asking open-ended questions and getting the client talking about their hopes for the project is a good way to understand their needs. 
  • Group interviews: Similar to the one-on-one, but with a group of people, the same types of questions are asked, but with more of the users in the room, they may pick up on other’s statements and expand or correct them. This can be helpful, but too many cooks spoil the broth and these meetings can stray from the goal.
  • Use of questionnaires: Providing questionnaires to the customer to fill out can be a good starting point or supplemental approach to interviewing.
  • Use cases: A use case of a story about how a certain process in the software should work, they may be easier for users to communicate clearly. 
  • Brainstorming: Brainstorming is used in requirement gathering to get as many ideas as possible from group of people. Generally used to identify possible solutions to problems, and clarify details of opportunities. The following basic rules for brainstorming ensure better results:

o  Start out by clearly stating the objective of the brainstorming session

o  Generate as many ideas as possible

o  Let your imagination soar

o  Do not allow criticism or debate while you are gathering information

o  After you have gathered information, reshape and combine ideas

  • Document analysis: Reviewing the documentation of an existing system can help when creating AS–IS process document, as well as driving gap analysis for scoping of migration projects. In an ideal world, we would even be reviewing the requirements that drove creation of the existing system – a starting point for documenting current requirements. Nuggets of information are often buried in existing documents that help us ask questions as part of validating requirement completeness.
  • Prototyping: Prototyping is a relatively modern technique for gathering requirements. In this approach, you gather preliminary requirements that you use to build an initial version of the solution – a prototype. You show this to the client, who then gives you additional requirements. You change the application and cycle around with the client again. This repetitive process continues until the product meets the critical mass of business needs or for an agreed number of iterations.
  • Reverse engineering: When a migration project does not have access to sufficient documentation of the existing system, reverse engineering will identify what the system does. It will not identify what the system should do, and will not identify when the system does the wrong thing.

As a software developer, there are many more techniques and methods of gathering good requirements; the above are only a few. There are many online resources for requirements gathering and development methodologies in general. When it comes to application development, a development team should be versed in how to gather as many of the requirements to start developing a software product.

Cost and time proved to be the two most important factors when determining which method is to be used. Many methods are used in supplement of each other.


Effective requirements gathering can help ensure your project’s success. We hope that by reading this article, we have helped you take control of all aspects of your requirements. We aim to provide the best requirement gathering processes by offering a wide variety of innovative steps listed above.

About 5280 Software LLC:

5280 Software LLC, located in Austin, Texas is a premier software development firm. We have worked with a variety of clients over the years and build custom software for clients around the world. Our expert dedicated team of developers have helped many small to medium sized businesses. We also work with startups, as well as enterprise level clients such as RingCentral. Our custom software development services are tailored to solve whatever challenges your business is facing. 

Many businesses use multiple software packages and services to run their business. We offer custom software development services to streamline your business process. We have developed custom dashboards that can pull data from multiple points and display all this information in one place. Do you use an off the shelf CRM? 5280 Software LLC can customize this CRM. We can also build a custom CRM from the ground up based on your requirements. If you need a custom Windows desktop or Mac desktop application, feel free to reach out to us.  5280 Software LLC is your trusted custom software development company. 

We can improve the understanding of your business and marketing outreach through the use of analytics. We offer a complete solution with the latest technologies to solve your obstacles and scale your customer base. From the start of any project (and at every stage, step, phase, and release) we focus on the client. We always ask for feedback while we develop the project. Creating a quality solution for a business or startup is our end goal. Our strategy and processes are based on solid communication with our clients. 

All projects are built according to a clearly defined scope of work. If you need assistance with scope creation, we offer this as a service. This scope of work will be used in the provided development contract. Make sure whomever you hire for your project provides you a development contract with clearly defined pricing. As well as development timeline, payment schedule, and deliverables. We would like to learn about your project and help refine your scope of work. Our custom website, software, and mobile app development agency is here for you every step of the way.

If you have an idea for some custom software, please emails us your full name or company name and we will send you a signed NDA. We send NDAs to all potential clients to guarantee your ideas and documents will be kept in confidence. Once an NDA is in place, feel free to book a free discovery call. Our company can create a custom solution on a variety of platforms using the most current popular programming languages. Find out why we are one of the top software development companies in the U.S.A.

We look forward to speaking with you about your project. Learn why clients around the world trust 5280 Software LLC as their software development partner. Feel free to visit us on our social sites Facebook, YouTube, Twitter, or send us a LinkedIn connection request to learn about our offers or to get answers to your questions.

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